Support | FAQs

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Email

support@virtualtasksolutions.com

Phone

833-TALK-VTS
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Services

Smart Support for Smarter Businesses

At Virtual Task Solutions, we offer more than just help—we offer solutions that free up your time, reduce costs, and help your business run like clockwork. Whether you need basic admin help or advanced business development support, our skilled virtual assistants and tech-driven systems are ready to jump in and deliver results.

🔹 Administrative Support

Keep your business organized and on track without lifting a finger.
Our VAs handle routine tasks so you can focus on the bigger picture.
Tasks we cover:

  • Data entry

  • Calendar and email management

  • Appointment scheduling

  • Document formatting

  • Travel arrangements

🔹 Customer Service & Support

Deliver prompt, professional care to your customers—without hiring a full in-house team.
We offer:

  • Live chat and email support

  • Order follow-ups

  • Ticketing system management

  • Feedback tracking

🔹 Marketing Assistance

Boost your online presence and generate leads with consistent, high-quality marketing support.
Services include:

  • Social media scheduling and engagement

  • Basic graphic design

  • Content repurposing

  • Email campaigns

  • Blog formatting and uploads

🔹 Lead Generation & Sales Support

Our team helps you attract, qualify, and manage leads so your sales funnel stays full.
Support includes:

  • CRM updates and maintenance

  • Cold outreach (email and LinkedIn)

  • Data scraping and contact lists

  • Appointment setting for sales calls

🔹 Bookkeeping & Reporting

Keep your finances in order without the headache.
We assist with:

  • Expense tracking

  • Invoice creation

  • Financial reporting

  • Light bookkeeping tasks

🔹 Automation & Tech Integration

We’re not just task managers—we’re systems thinkers.
As a division of RoboMedia, we bring automation expertise to streamline and scale your operations.
Our specialties:

  • CRM and workflow automation

  • Integration between platforms (Zapier, Make, etc.)

  • AI-assisted task handling

  • Custom dashboards and performance tracking

Ready to Work Smarter?

All services are customized to meet your specific business needs. Whether you need part-time support or a full-time assistant, we’ll match you with the right fit and get you operational in under a week.

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FAQ
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1. What services do you offer?
We provide virtual assistance for administrative support, data entry, lead generation, marketing, customer service, and business development — customized to your unique business needs.
2. How quickly can I get started?
Most clients are matched with a trained virtual assistant and operational within 5–7 business days.
3. Are your virtual assistants trained?
Yes! All our VAs go through a screening process and receive role-specific training to ensure high-quality service and professionalism.
4. How is your service different from hiring a freelancer?
Unlike freelancers, our VAs are part of a managed team with quality control systems and backup support. You get reliability, consistency, and a dedicated point of contact.
5. Where are your virtual assistants based?
We work with skilled professionals from lower-cost regions around the world, helping you save significantly on labor costs without compromising quality.
6. How do you ensure confidentiality and data security?
We take data security seriously. All team members sign strict NDAs and work through secure platforms to protect your information.
7. Can I scale up or down as my needs change?
Absolutely. Our flexible service model allows you to add or reduce support depending on your business demands.
8. What industries do you serve?
We serve a wide range of industries, including real estate, e-commerce, finance, legal, healthcare, and startups. If you have repetitive tasks — we can help.
9. What does your pricing look like?
Our pricing is tailored based on the services and number of hours you need. We offer affordable flat-rate packages with no long-term contracts.
10. How do I get started?
It’s easy! Just fill out our contact form or schedule a free consultation. We’ll assess your needs and match you with the right support quickly.